Axel Moulin

Axel Moulin

Customer Success Manager @ Doctrine

About Axel Moulin

Axel Moulin is a Customer Success Manager at Doctrine, where he has worked since 2021. He has a background in customer service and sales development, with previous experience at LeasePlan and extensive education in international business.

Work at Doctrine

Axel Moulin has been employed at Doctrine since 2021, holding the position of Customer Success Manager. In this role, he focuses on ensuring client satisfaction and fostering long-term relationships with customers. Prior to this position, he worked as a Sales Development Representative at Doctrine starting in 2019. His responsibilities included identifying potential clients and supporting the sales team in expanding the customer base. Both roles are based in the Paris region.

Previous Experience at LeasePlan

Before joining Doctrine, Axel Moulin worked at LeasePlan as a Customer Services Officer from 2013 to 2015. His tenure at LeasePlan lasted for two years and took place in Rueil-Malmaison, France. In this position, he was responsible for managing customer inquiries and ensuring service quality, contributing to the overall customer experience.

Education and Expertise

Axel Moulin has pursued extensive education in business and management. He is currently studying at ESSCA Budapest, where he has completed the third year of his master's program since 2016. Additionally, he studied at ESSCA Shanghai, achieving a Master 1 in International Business. His academic background also includes a Master 2 in International Business from École Supérieure des Sciences Commerciales d'Angers, completed between 2015 and 2018, and a technical degree in sales unit management (BTS MUC) from Sup de Vente, obtained from 2013 to 2015.

Career Development

Axel Moulin's career has shown a steady progression in customer service and sales roles. His experience at LeasePlan provided foundational skills in customer service, which he has built upon in his current roles at Doctrine. His educational background in international business complements his professional experience, equipping him with the knowledge necessary for effective customer relationship management and sales development.

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