Benjamin Turner
About Benjamin Turner
Benjamin Turner is a Product Manager at Documo Inc., where he leads product development initiatives that enhance revenue and customer satisfaction. He holds an MBA in Innovation Management from the University of Denver and has a diverse background in product management and marketing across various organizations.
Work at Documo
Benjamin Turner currently serves as a Product Manager at Documo Inc., a position he has held since 2022. In this role, he leads a cross-functional team to enhance the company's product offerings. He has successfully implemented features based on customer feedback, which opened new Ideal Customer Profiles (ICP) and sales channels. His efforts have contributed to closing significant deals. Additionally, he has created internal tools that improved cash flow predictability and resolved billing errors. Turner also focused on reducing churn among large customers by implementing new features for complementary products.
Education and Expertise
Benjamin Turner holds an MBA in Innovation Management from the University of Denver's Daniels College of Business, where he studied from 2006 to 2008. He also earned a Bachelor of Arts in History from Hamilton College, completing his degree from 2001 to 2005. In 2021, he obtained a Certificate in Product Management from Cornell University. His educational background supports his expertise in product management, Agile/Scrum methodologies, and user story management using tools like Jira and Productboard.
Background
Benjamin Turner has a diverse professional background with experience in various roles and industries. He began his career with internships at American National Bank and Aurora Loan Services in 2006 and 2007, respectively. He then worked in several positions, including Marketing and Community Relations Manager at Union Omaha and Program and Event Manager at Transportation Solutions. His experience also includes roles in sales and marketing at Denver Bike Sharing and leadership at Heartland Bike Share. Prior to joining Documo, he was a Product Consultant at Omnium Growth Partners.
Achievements
During his tenure at Documo, Benjamin Turner has led initiatives that directly impacted the company's revenue and customer satisfaction. He successfully repackaged and priced Documo's product, resulting in increased revenue. His design of a new feature based on customer feedback contributed to closing a significant deal. Additionally, he implemented strategies to reduce churn among large customers, showcasing his ability to align product development with market needs.