Clare Krawitz
About Clare Krawitz
Clare Krawitz is a UX Product Manager for Retail at Dolly, Inc. in Seattle, Washington, with a background in customer service and product management, showcasing her adaptability and focus on enhancing user experiences.
Work at Dolly
Clare Krawitz has been serving as the UX Product Manager for Retail at Dolly, Inc. since 2020. In this role, she focuses on enhancing user experiences within the retail sector. Prior to her current position, she worked as a Junior Product Manager at Dolly from 2019 to 2020. Her tenure at Dolly has spanned various roles, including UX Designer and Operations and Support Supervisor, showcasing her versatility and commitment to the company.
Education and Expertise
Clare Krawitz has a diverse educational background. She studied English Literature and Drama at Anglia Ruskin University, earning a Bachelor of Arts with Honours from 2008 to 2011. Additionally, she completed a UX design program at General Assembly in 2016. Clare has also pursued studies in Web Development at Udemy and holds a BTEC national diploma in Visual and Performing Arts from City College Norwich. Her education supports her expertise in user experience and product management.
Background
Clare Krawitz transitioned from a customer service and leadership role at a large travel company to a product-focused role at a startup. She moved from the UK to the USA, settling in the Pacific Northwest, which reflects a significant personal and professional relocation. Her background combines customer service experience with product management, providing her with a unique perspective on user experience and product development.
Professional Experience
Clare has accumulated extensive experience in various roles within the tech and retail sectors. Before joining Dolly, she worked at Booking.com (BookingSuite) in multiple capacities, including Customer Service Executive, Partner Support Team Lead for North America, and CS Trainer. Her freelance work as a UX designer in 2017 further contributed to her skill set. Additionally, Clare has held positions in marketing and customer service at ECCO Shoes and has experience in operations and support roles.
Achievements
Clare Krawitz has demonstrated a strong focus on blending qualitative and quantitative insights to enhance user experiences. Her data-driven approach to UX design reflects her commitment to creating effective solutions. Clare enjoys tackling challenging problems and creating stress-free experiences, highlighting her passion for problem-solving and user satisfaction in her professional endeavors.