Mary Atwell
About Mary Atwell
Mary Atwell is an HCM Support Specialist with a background in customer service and human capital management. She has worked for various companies, including Dominion Payroll and Paychex, and holds a Bachelor of Arts in Psychology from SUNY Geneseo.
Current Role at Dominion Payroll
Mary Atwell serves as an HCM Support Specialist at Dominion Payroll, a position she has held since 2019. In this role, she focuses on providing support related to human capital management. Her contributions include streamlining customer service processes, which have led to improvements in client satisfaction. Her experience in this position reflects her commitment to enhancing the overall customer experience.
Previous Experience at Paychex
Mary Atwell has extensive experience with Paychex, where she worked in various roles from 2014 to 2019. Initially, she served as a Holds Specialist for 11 months in the Rochester, New York Area. Following this, she transitioned to the role of Recovery Representative, where she worked for five years. In 2019, she briefly held the position of ENS Payment Service Specialist for five months. Her tenure at Paychex equipped her with skills in managing complex customer service issues.
Background in Retail Management
Mary Atwell has a background in retail management, having worked as an Assistant Manager at Abercrombie & Fitch from 2012 to 2013. Prior to this role, she was a Sales Associate at Hollister Co. from 2006 to 2009. These positions provided her with foundational skills in customer service and team management, which have been beneficial in her subsequent roles in human capital management.
Education and Expertise
Mary Atwell earned her Bachelor of Arts degree in Psychology from SUNY Geneseo, completing her studies from 2008 to 2012. Her educational background has contributed to her expertise in human capital management. Additionally, she has participated in professional development programs to further enhance her skills in this field.