Andrej Kocak
About Andrej Kocak
Andrej Kocak serves as the LSC - Field Services Supervisor at Domtar in Kamloops, British Columbia, where he has worked since 2018. He has a diverse background in IT and operations management, having held various leadership roles at companies such as Future Shop and Best Buy Canada.
Work at Domtar
Andrej Kocak has been serving as the LSC - Field Services Supervisor at Domtar since 2018. Based in Kamloops, British Columbia, he has held this position for six years. In this role, he oversees field services operations, ensuring efficient service delivery and operational excellence. Prior to this position, he worked as an IT Support Specialist at Domtar from 2015 to 2018, where he provided technical support and enhanced customer service.
Previous Experience in IT and Retail
Andrej Kocak has a diverse background in IT and retail management. He worked at Future Shop as Connect Pro Team Leader in the IT - Computer Services department from 2006 to 2010. He later returned to Future Shop as Operations Manager from 2010 to 2012. He also held the position of Operations Manager at Best Buy Canada from 2012 to 2014. His experience includes fostering a culture of integrity and driving revenue growth in various roles.
Education and Training
Andrej Kocak studied at SOŠ Senica, where he completed a post-secondary vocational program from 1994 to 1998. This educational background provided him with foundational skills that he applied throughout his career in IT and management.
Achievements and Recognitions
Throughout his career, Andrej Kocak has received multiple recognitions for his contributions. He was awarded the Brad Anderson Legacy Stock Award twice, in 2010 and 2012, for extraordinary contributions to the business. He also achieved multiple 'Best of District' recognitions for driving revenues in the Computer Services Department, showcasing his effectiveness in enhancing operational performance.
Leadership and Impact
Andrej Kocak played a significant role in a leadership change at Best Buy Canada that led to improved Employee Satisfaction Index scores in Western Canada. His leadership has contributed to a nearly 200% increase in operating profit, demonstrating his ability to drive results and foster a positive work environment.