Bernard Gagnier
About Bernard Gagnier
Bernard Gagnier serves as the Test Director Administrator for Remedy and has a background in IT customer service. He worked at Domtar for 31 years as a Remedy Administrator from 1978 to 2009.
Work at Domtar
Bernard Gagnier worked at Domtar for a total of 31 years, from 1978 to 2009. During his tenure, he held the position of Remedy Administrator. His role involved managing and supporting the Remedy software, which is used for IT service management. Gagnier's long service at Domtar reflects a deep commitment to the organization and its operational needs.
Current Role as Test Director
Currently, Bernard Gagnier serves as a Test Director Administrator in the IT Customer Service sector. In this role, he is responsible for overseeing testing processes and ensuring that IT services meet quality standards. His expertise in managing IT services contributes to effective customer support and service delivery.
Career Background
Bernard Gagnier has a substantial background in IT service management, with a focus on Remedy administration. His extensive experience at Domtar provided him with a solid foundation in IT operations and customer service. This background has informed his current responsibilities and approach to managing IT services.