Bhavin Gandhi
About Bhavin Gandhi
Bhavin Gandhi is an IT Project Manager at Domtar, where he has worked since 2023. He has extensive experience in managing POS applications and has held various roles in project management and operations across multiple companies.
Work at Domtar
Bhavin Gandhi has been serving as an IT Project Manager at Domtar since 2023. In this role, he leads a team that supports Point of Sale (POS) applications for over 300 brick-and-mortar stores. His responsibilities include overseeing the implementation and management of IT projects that enhance operational efficiency and customer service across the retail network.
Previous Experience in IT Management
Prior to joining Domtar, Bhavin Gandhi worked at TTI Floor Care North America as an IT Project Manager from 2021 to 2022. He also held the position of Operations Change Manager at American Tire Distributors from 2018 to 2021. His extensive experience includes roles at Syntel, where he served as a Senior Consultant and Project Manager from 2005 to 2018, contributing to various IT projects in the Charlotte, North Carolina area.
Expertise in POS Applications
Bhavin Gandhi has extensive experience working with POS applications, including OmniPOS, Omnicentral, and Kwikprice. His role involved leading the implementation of these systems, which are critical for retail operations. He has successfully managed medium to large-scale enterprise projects for notable companies, demonstrating his proficiency in this area.
Education and Technical Skills
Bhavin Gandhi holds a Bachelor's degree in Computer Engineering, which he completed from 1999 to 2002. His technical skills include utilizing UiPath Orchestrator for automation management and performing data analysis using SQL, Windows PowerShell, and Excel. He has a strong background in risk management, where he evaluated options, analyzed risks, and developed mitigation strategies.
Client Relationship Management
With 13 years of onsite experience, Bhavin Gandhi possesses strong client relationship handling skills. He has set up and managed global and local delivery teams, ensuring effective communication and collaboration. His expertise includes estimating project efforts and defining service level agreements (SLA) to meet client expectations.