Donna Allen
About Donna Allen
Donna Allen is a Senior WFM Functional Analyst at Domtar, where she has worked since 2015. With a background in Computer Programmer Analyst from Confederation College, she specializes in supporting and implementing Kronos Workforce Central software.
Work at Domtar
Donna Allen has been employed at Domtar since 2007, initially serving as a Senior Functional Analyst - HR until 2013. She transitioned to her current role as Senior WFM Functional Analyst in 2015. In this position, she provides support for Help Desk issues related to Kronos Workforce Central for users across Canada and the United States. Her responsibilities include conducting system unit, quality assurance, and integration testing for the Kronos software. She has extensive experience in implementing and supporting various modules of Kronos Workforce Central, including Timekeeper, Scheduling, Accruals, Navigator, Devices, Attendance, and WIM.
Education and Expertise
Donna Allen studied at Confederation College in Thunder Bay, where she pursued a diploma in Computer Programmer Analyst from 1984 to 1987. This educational background laid the foundation for her career in IT and workforce management. Her expertise includes requirements gathering, analysis, and configuration of Kronos Workforce Central software, which she has been involved with for many years. Her technical skills are complemented by her practical experience in the field.
Background
Before joining Domtar, Donna Allen worked at Weyerhaeuser as an IT Specialist from 2001 to 2007. This role contributed to her knowledge and experience in IT systems and support. Her career at Domtar spans over a decade, during which she has developed a strong understanding of workforce management systems and their applications in manufacturing environments.
Achievements
During her tenure at Domtar, Donna Allen has played a significant role in the implementation and support of Kronos Workforce Central software. Her contributions include conducting thorough testing and providing user support, which have been essential for the effective operation of workforce management systems within the organization. Her extensive experience in various modules of the software highlights her capability in this field.