Heather Genest
About Heather Genest
Heather Genest is a Salesforce Business Analyst at Domtar, where she has worked since 2022. With over 20 years of experience in IT, business development, sales, and marketing, she is known for her exceptional interpersonal skills and problem-solving abilities.
Work at Domtar
Heather Genest has been employed at Domtar since 2022, serving as a Salesforce Business Analyst. Her role is based in Fort Mill, South Carolina, and follows a hybrid work model. Prior to her current position, she worked at Domtar as a Business System Analyst from 2020 to 2022 and as a Sales Service representative from 2011 to 2020. Throughout her tenure at Domtar, she has contributed to various projects and initiatives, leveraging her expertise in Salesforce and other systems.
Education and Expertise
Heather Genest has a strong educational background in marketing and information sciences. She earned a Bachelor of Science degree in Marketing and Management from the University of South Carolina, where she studied from 1992 to 1996. Additionally, she attended the University of Colorado Boulder, achieving an HTML Certification in 2005. Her proficiency extends to various software systems, including JDE, Salesforce, SAP, and BaaN, which she utilizes in her current role.
Background
Heather Genest has over 20 years of experience in IT, business development, sales, and marketing. Her career includes roles at several organizations, such as Daily Camera, Hearst Magazines, Michelin Aircraft Tire, Synnex, Ultimate Electronics, and Creative Marketing Solutions. This diverse background has equipped her with a comprehensive understanding of various business functions and the ability to adapt to different industry demands.
Achievements
Throughout her career, Heather Genest has been recognized for her relationship-building skills and exceptional interpersonal abilities. She provides technical support and training to end-users on Salesforce usage, demonstrating her commitment to enhancing user experience. Heather is known for her time management and project organization skills, collaborating with cross-functional teams to develop sustainable applications and effectively solving problems.