Ivan Mc Kinley
About Ivan Mc Kinley
Ivan McKinley is a Manager of ITSM Process Management at Domtar, where he has worked since 2020. He has extensive experience in IT Change Management, having previously held positions at Bank of America, Duke Energy, and Washington Mutual.
Current Role at Domtar
Ivan McKinley serves as the Manager of ITSM Process Management at Domtar, a position he has held since 2020. In this role, he is responsible for overseeing IT Service Management processes, ensuring effective implementation and management of ITSM practices. His work is based in Fort Mill, South Carolina, where he focuses on enhancing productivity and efficiency within the organization.
Previous Experience at Domtar
Prior to his current position, Ivan McKinley worked at Domtar as an IT Change Manager from 2019 to 2020. During this year, he managed IT change processes, contributing to the organization's overall IT service management framework. His experience at Domtar has provided him with a solid foundation in managing change within IT environments.
Career Background at Duke Energy
Ivan McKinley spent 11 years at Duke Energy, where he held the position of Change and Configuration Manager from 2008 to 2019. In this role, he was responsible for managing change processes and configurations, ensuring that IT services aligned with business needs. His tenure at Duke Energy contributed to his expertise in IT change management.
Experience at Bank of America
Before his time at Duke Energy, Ivan McKinley worked as a Senior Analyst at Bank of America from 2005 to 2008. Located in the Charlotte, North Carolina area, he gained valuable experience in financial services and analytical roles during his three years with the company.
Specialization and Skills
Ivan McKinley specializes in IT Change Management and BMC Analytics. He possesses strong analytical, organizational, and problem-solving skills, which are essential for increasing productivity in business environments. His expertise extends to managing ITSM processes using tools such as the Remedy ITSM Suite, IBM Maximo, and HP Quality Center.