Ray Crouse
About Ray Crouse
Ray Crouse serves as the Recovery & Utilities Department Manager at Domtar, where he has worked for 34 years at the Marlboro Mill in Bennettsville, SC. He leads a team of fifty-four technicians and twelve managers/process specialists, overseeing various operations related to recovery and utilities.
Work at Domtar
Ray Crouse has served as the Recovery & Utilities Department Manager at Domtar since 1990, accumulating over 34 years of experience at the Marlboro Mill in Bennettsville, SC. In this role, he leads a team of fifty-four technicians and twelve managers/process specialists. His responsibilities include overseeing operations related to various systems such as a black liquor recovery boiler, biomass boiler, natural gas power boiler, steam turbine generator, evaporator system, recausticizing plant, lime kiln, and water plant. Crouse has been instrumental in the mill's operational efficiency and has contributed to its development through various ownership transitions.
Education and Expertise
Ray Crouse earned a Bachelor of Science (BS) in Business Administration and Management from Winthrop University, where he studied from 1981 to 1985. Additionally, he studied Human Performance Technologies at the University of Idaho, achieving Practitioner status. His educational background supports his managerial role at Domtar, equipping him with the necessary skills in business management and operational oversight.
Background
Before joining Domtar, Ray Crouse held various positions that contributed to his expertise. He worked as a Quality Control Supervisor at United Technologies for one year in Bennettsville, SC, and later served as a South Carolina Unit Supervisor at Allstate for one year in the Charlotte, North Carolina Area. His experience as a Territory Sales Representative at Wallace Computer Services from 1987 to 1989 further enhanced his skills in management and operations.
Achievements
Ray Crouse played a key role in the start-up of a unique non-traditional, team concept-based work system at the Marlboro Mill, contributing to its recognition as a world-class paper/pulp mill. His involvement with the mill dates back to its ownership by Willamette Industries, and he has witnessed and adapted to its transitions to Weyerhaeuser and then Domtar, showcasing his commitment to the facility's ongoing development and operational success.