Stanley Carter
About Stanley Carter
Stanley Carter is a Quality Service Manager at Domtar, where he has worked since 2014. He oversees technical field services across 13 Southern states, Puerto Rico, and Mexico, focusing on quality and customer satisfaction.
Work at Domtar
Stanley Carter has held multiple positions at Domtar since 1995. He began his career as a Mill Technician, serving in this role for ten years until 2005. He then transitioned to the position of Quality Manager, where he worked for seven years until 2012. Following a brief role as an Appvion Account Manager (Interim) from 2012 to 2013, he became the Quality Excellence Manager for six months in 2013. Since 2014, he has been serving as the Quality Service Manager, managing technical field services across 13 Southern states, Puerto Rico, and Mexico.
Education and Expertise
Stanley Carter holds a Master of Business Administration (M.B.A.) from the University of Phoenix. He also earned a Bachelor of Science degree in Chemistry from Howard University, where he studied from 1988 to 1993. His educational background provides a strong foundation for his roles in quality management and technical support within the manufacturing sector.
Background
Stanley Carter completed his secondary education at Dillon High School before pursuing higher education. His career in the manufacturing industry began in 1995 at Domtar, where he gained extensive experience in various quality and technical roles. His progression through different positions at Domtar reflects his commitment to quality service and customer satisfaction.
Responsibilities and Collaboration
In his current role as Quality Service Manager, Stanley Carter is responsible for quality and technical support for mills, converters, and Regional Resource Centers (RRCs). He collaborates with sales and manufacturing teams to address customer feedback effectively. His focus on ensuring customer satisfaction is aimed at promoting product recommendations and reorders.