Ricardo Ferla, Pmp, Csm
About Ricardo Ferla, Pmp, Csm
Ricardo Ferla is a Senior Product Owner with over 20 years of experience in software implementation and project management. He has held various leadership roles in multiple companies across Brazil and Latin America, demonstrating expertise in IT governance and stakeholder management.
Current Role at Doris.mobi
Ricardo Ferla currently serves as a Senior Product Owner at Doris.mobi, a position he has held since 2020. In this role, he focuses on product strategy and development, leveraging his extensive experience in software implementation and project management. His responsibilities include overseeing product development processes and ensuring alignment with business objectives.
Previous Experience in Project Management
Ricardo has a diverse background in project management, having held various roles in notable companies. He worked at Equifax as Gerente de Projetos para América Latina from 2009 to 2011 and later as Coordenador de Projetos para América Latina from 2003 to 2009. Additionally, he served as Gerente de Soluções e Projetos at Boa Vista SCPC from 2011 to 2012 and as Gerente de Projetos e Sistemas from 2013 to 2017. His experience spans multiple countries, including the USA, Argentina, Chile, and Uruguay.
Educational Background and Certifications
Ricardo holds a degree in Tecnologia da Informação from Universidade Presbiteriana Mackenzie and a postgraduate degree in Análise de Sistemas from Universidade Paulista. He also completed an MBA in Gestão de Projetos at IBTA - Centro Universitário and furthered his education with a Tech Driven Leadership program at FIAP. He possesses certifications in PMP, CSM, SAFe Agilist, and ITIL Foundation, showcasing his commitment to professional development.
Technical Skills and Expertise
Ricardo has over 20 years of experience in implementing and managing integrated systems, including ERPs, CRMs, BPMs, and e-Commerce platforms. He is skilled in creating and managing KPIs for projects and teams, as well as collecting technical and non-technical requirements from stakeholders. His expertise also includes IT governance frameworks such as COBIT and IT service management standards like ITIL and ISO certifications.
Early Career and Development
Ricardo began his career at TOTVS, where he worked in various roles including Analista de Suporte and Coordenador de Negócios from 1999 to 2003. He gained foundational experience in systems analysis and support during his time there. His early career laid the groundwork for his future roles in project management and product ownership.