Ramsey Jean Baptiste
About Ramsey Jean Baptiste
Ramsey Jean Baptiste is a Technical Support Specialist at DoseSpot in Needham, Massachusetts, where he has worked since 2018. He completed a successful internship at Liberty Mutual Insurance and participated in the Year Up program, which focuses on workforce development for young adults.
Work at DoseSpot
Ramsey Jean Baptiste has been employed at DoseSpot as a Technical Support Specialist since 2018. In this role, he provides technical assistance and support to users, ensuring that software and systems function effectively. His position contributes to the operational efficiency of DoseSpot, a company located in Needham, Massachusetts.
Education and Expertise
Ramsey completed a one-year workforce development program through Year Up, focusing on Information Technology with an emphasis on Helpdesk and Desktop Support. He earned a certificate in this field, which has equipped him with the necessary skills for his roles in technical support. This educational background supports his current position at DoseSpot.
Background
Ramsey Jean Baptiste has a diverse background in technical support and customer service. He began his career as a Customer Service Representative at Au Bon Pain, where he worked for two years at Boston Logan International Airport. He later transitioned to the Boston Public Health Commission as a Helpdesk Coordinator for a brief period before joining DoseSpot.
Internship Experience at Liberty Mutual Insurance
As part of the Year Up program, Ramsey completed a successful six-month internship at Liberty Mutual Insurance. During this internship, he worked as an End User Support intern, gaining hands-on experience in technical support and enhancing his skills in a corporate environment.
Contribution to the Greater Boston Tech Community
Ramsey has been living and working in the Greater Boston area, where he has contributed to the local tech community. His roles in various organizations, including his current position at DoseSpot and previous experiences, reflect his commitment to developing his technical skills and supporting local initiatives.