Andre Cooper
About Andre Cooper
Andre Cooper is an IOPS Support Engineer currently working at Dotmatics in San Diego, California. He has a diverse background in technical support and system engineering, with previous roles at companies such as LERETA, The Weather Channel, and Apple.
Work at Dotmatics
Andre Cooper has been employed at Dotmatics as an IOPS Support Engineer since 2022. In this role, he is responsible for providing technical support and ensuring the smooth operation of systems. His work contributes to the overall efficiency of the organization, which specializes in scientific data management and analytics.
Previous Experience
Prior to his current position, Andre Cooper worked at LERETA, LLC as a Help Desk Tier 2 Specialist from 2019 to 2021. He also held the position of Associate System Engineer at The Weather Channel for three months in 2017. His experience includes working as a Remote Support Tech at NCR Corporation from 2014 to 2017 and as a Service Desk Specialist at Keck Medicine of USC for five months in 2021.
Military Background
Andre Cooper served in the United States Navy as an Aviation Ordnance in the Reserves from 2011 to 2015. This experience provided him with technical skills and discipline that have contributed to his professional development in the technology sector.
Education and Expertise
Andre Cooper studied Computer Science at Grossmont College, where he earned an Associate of Arts and Sciences (AAS) degree from 2022 to 2023. He also graduated from Gwinnett Technical College with a focus on information technology. His educational background supports his expertise in software installation, troubleshooting, and documentation management.
Skills and Specializations
Andre Cooper possesses a strong skill set in software installation and troubleshooting. He has experience in creating and managing documentation, which is essential for maintaining operational efficiency in technical support roles. His background in the broadcast media industry further enhances his technical capabilities.