Mark Jones
About Mark Jones
Mark Jones is a Director of Product Design and Co-Founder at Photon Financial Services, with extensive experience in user experience and product design. He has held various leadership roles across multiple organizations, emphasizing continuous improvement and customer-centric design.
Work at Dotmatics
Mark Jones has been serving as the Director of Product Design at Dotmatics since 2023. In this role, he focuses on enhancing user experiences through innovative design practices. His responsibilities include leading product design initiatives and ensuring that user needs are prioritized in the development process. Mark's expertise in Lean and Agile methodologies supports his efforts to create effective and user-centered design solutions.
Current Roles and Responsibilities
In addition to his position at Dotmatics, Mark Jones co-founded Photon Financial Services in 2021, where he has been instrumental in shaping the company's product offerings. He is also a partner at The C Collective since 2022 and serves as an ambassador for Climate Fresk, starting in 2023. These roles reflect his commitment to continuous improvement and user experience enhancement across various sectors.
Previous Experience at BT
Mark Jones worked at BT from 2011 to 2020, where he held multiple positions, including Senior Designer and Head of The Experience Studio. During his tenure, he contributed to the development of user experience strategies and design frameworks. His leadership in the Experience Studio focused on creating engaging and effective user interfaces.
Background in User Experience
Before joining Dotmatics, Mark served as the Global Head of User Experience at Induction Healthcare Group PLC from 2020 to 2023. His role involved overseeing user experience initiatives and implementing design strategies that align with business goals. Mark's background also includes coaching roles at Sale United Football Club and Eastleigh Football Club, where he developed skills in mentorship and team development.
Education and Expertise
Mark Jones studied Computer Science at The University of Manchester, where he achieved a Double Master's degree from 2004 to 2011. His educational background provides a strong foundation for his work in product design and user experience. He emphasizes Lean and Agile practices to ensure that customer needs are at the forefront of product development.