Steve Wheatcroft
About Steve Wheatcroft
Steve Wheatcroft is a Support Manager at Dotmatics, with a diverse background in IT support and service delivery across various companies. He has over two decades of experience in the field, having held positions at organizations such as Johnson Matthey, MSD, Tesco, and Spacelabs Healthcare.
Current Role at Dotmatics
Steve Wheatcroft serves as the Support Manager at Dotmatics, a role he has held since 2021. He is based in Bishop’s Stortford, England, United Kingdom. In this position, he is responsible for overseeing support operations and ensuring effective service delivery to clients.
Previous Experience in IT Support
Steve Wheatcroft has extensive experience in IT support roles. He worked at Johnson Matthey as a Support Analyst from 1997 to 1998. He then joined Tesco Stores Limited as a Senior Technical Support Analyst from 2002 to 2006. Following this, he served as the UK Technical Support Manager at Spacelabs Healthcare from 2006 to 2009.
Management Roles in IT Services
Wheatcroft held several management positions in IT services. He was the IT Service Desk Manager at MSD from 2009 to 2019 and later took on the role of Service Delivery Manager at MSD from 2017 to 2019. He continued in a similar capacity at Cognizant from 2019 to 2021.
Educational Background
Steve Wheatcroft completed his secondary education at Helena Romanes School from 1986 to 1991. He then pursued further studies at Braintree College of FE, earning a BTEC National Diploma in Business & Finance from 1991 to 1993. He later attended Anglia Ruskin University, where he obtained a Bachelor of Science (BSc) in Business Information Systems from 1993 to 1996.