Christial Johnson
About Christial Johnson
Christial Johnson is a Customer Success Admin at Dottid with a background in public health and cybersecurity. She has experience in various roles, including customer support and unemployment claims, and is currently pursuing a Bachelor of Science in Computer Science at The University of Texas at Arlington.
Current Role at Dottid
Christial Johnson serves as a Customer Success Admin at Dottid, a position she has held since 2022. In this role, she is responsible for ensuring client satisfaction and managing customer relationships. Johnson successfully uploaded over 2.2 million square feet of client rent roll data two weeks before the go-live date, demonstrating her ability to handle significant data management tasks efficiently.
Previous Experience in Public Health
Before her current role, Johnson worked at the City of Jersey City as a Council Office Assistant from 2019 to 2020. During her time there, she was involved in community health advocacy, which provided her with a solid foundation in public health. This experience contributed to her understanding of health sciences and community engagement.
Educational Background in Technology and Health Sciences
Johnson studied at New Jersey City University, where she earned a Bachelor's degree in Health Sciences with a focus on Public Health from 2015 to 2019. She furthered her education at CCI Training Center, completing a Cybersecurity Bootcamp Certificate in Computer/Information Technology Administration and Management from 2020 to 2021. Currently, she is pursuing a Bachelor of Science in Computer Science at The University of Texas at Arlington, expected to complete in 2026.
Experience in Cybersecurity and Technology
Johnson has a background in cybersecurity, having worked at CCI Training Center as a Cybersecurity professional from 2020 to 2021. She also held the position of Unemployment Claims Specialist at Navient from 2020 to 2021, where she utilized virtual desktop environments. Johnson is passionate about cloud security and is preparing for multiple certifications, including Network+, Security+, CISSA, CISSP, PenTest, and Ethical Hacking.
Internship and Additional Roles
In 2019, Johnson completed a summer internship at DIFFvelopment, where she gained valuable experience in a professional setting. Additionally, she worked as a Customer Support Specialist at FEVO from 2021 to 2022. Her diverse roles have equipped her with a range of skills applicable to customer success and technology.