Andrea Tom, MBA
About Andrea Tom, MBA
Andrea Tom is a Business Operations Manager at Doximity, where she has worked since 2019. She has extensive experience in operations and account management across various organizations, including Anthem, GetWellNetwork, and Verizon Wireless.
Work at Doximity
Andrea Tom has been serving as the Business Operations Manager at Doximity since 2019. In this role, she manages data integrity across various tools, including Salesforce, Clearslide, Zoominfo, Totango, and Outreach. She provides operational support that directly impacts business unit functions and leads negotiations and interactions within the organization. Her responsibilities also include liaising between sales and finance to track and resolve finance escalations.
Previous Experience
Before joining Doximity, Andrea Tom worked at Anthem, Inc. as a Revenue Account Manager from 2017 to 2019. In this role, she focused on revenue management within the West/MMP region. Prior to that, she was employed at GetWellNetwork as a Client Services Manager from 2012 to 2017, where she managed client relationships in the West Region. Her career began at Verizon Wireless, where she worked as an Assistant Sales Operations/Customer Service from 2004 to 2012.
Education and Expertise
Andrea Tom holds a Master of Business Administration (M.B.A.) in Health Care Management from the University of Phoenix, which she completed from 2011 to 2013. She also earned a Graduate Certificate in Compliance Law from USC Gould School of Law, studying from 2017 to 2019. Additionally, she obtained a Bachelor of Science (BS) in Business Administration Management from California State University, Fresno.
Process Development Skills
In her professional roles, Andrea Tom has developed process flows for closing deals in collaboration with sales teams. This experience highlights her ability to streamline operations and enhance efficiency within business processes. Her background in managing client services and revenue accounts further supports her expertise in operational management.