Crystal Salcedo
About Crystal Salcedo
Crystal Salcedo is a Senior Mobile Quality Assurance Engineer at Doximity, with extensive experience in quality assurance and customer service across various companies in the San Francisco Bay Area and Greater Los Angeles Area.
Work at Doximity
Crystal Salcedo has been employed at Doximity as a Senior Mobile Quality Assurance Engineer since 2016. In this role, she focuses on ensuring the quality and performance of mobile applications. Her responsibilities include developing testing strategies and executing tests to identify issues and improve user experience. Crystal's tenure at Doximity has contributed to the company's commitment to providing reliable and efficient services in the healthcare technology sector.
Previous Experience in Quality Assurance
Before joining Doximity, Crystal Salcedo worked at Funny Or Die as a Quality Assurance Specialist from 2013 to 2016. In this position, she was responsible for testing and validating content to ensure it met quality standards. Her earlier experience includes roles at Evite as a Lead Online Support Representative and at Presto as a Technical Support Specialist, where she developed skills in customer service and technical troubleshooting.
Customer Service Background
Crystal Salcedo has a solid background in customer service, having held positions such as Lead Customer Service Representative at Waiter.com from 2008 to 2010 and Lead Customer Service Representative II at Best Buy from 2001 to 2005. These roles involved managing customer inquiries and resolving issues, which enhanced her communication and problem-solving skills.
Education and Training
Crystal Salcedo studied at Foothill College from 2003 to 2004 and later attended Glendale Community College from 2004 to 2005. Her education provided foundational knowledge that supports her career in technology and customer service. While specific degrees or certifications are not mentioned, her academic background has contributed to her professional development.
Career Timeline
Crystal Salcedo's career spans multiple roles in quality assurance and customer service. She began her career at Best Buy in 2001 and has since worked for notable companies such as Google, where she was a contractor from 2005 to 2008. Her diverse experience across various industries has equipped her with a broad skill set applicable to her current role at Doximity.