Erica Luczakowsky
About Erica Luczakowsky
Erica Luczakowsky is a Client Success Coordinator at Doximity, where she supports the Pharma department in product launches. She has a background in employee benefits and client services, with previous roles at KMRD Partners and Embrook Benefits & HR Services.
Current Role at Doximity
Erica Luczakowsky serves as a Client Success Coordinator at Doximity, a position she has held since 2022. In this role, she assists the Pharma department to ensure successful product launches for clients. Her responsibilities include coordinating client needs and facilitating communication between various departments to enhance client satisfaction and product effectiveness.
Previous Experience at KMRD Partners, Inc.
Prior to her role at Doximity, Erica worked at KMRD Partners, Inc. as an Employee Benefits Account Manager from 2019 to 2022. During her three years at the company, she managed client accounts and provided support related to employee benefits, contributing to the overall success of the firm in the employee benefits sector.
Background in Client Services
Erica has a solid background in client services, having worked at Embrook Benefits & HR Services as a Client Services Professional from 2016 to 2019. In this role, she focused on delivering exceptional service to clients and managing their inquiries effectively. Additionally, she held the position of Branch Manager - Crew Leader at Young Entrepreneurs Across America from 2013 to 2014, where she developed leadership and management skills.
Education and Expertise
Erica graduated from West Virginia University with a Bachelor's Degree in Small Business Administration/Management, complemented by a minor in Sociology. Her education has equipped her with knowledge in business management and social dynamics, which she applies in her professional roles. She also possesses expertise in social media management and relationship building, enhancing her effectiveness in client-facing positions.
Entrepreneurial Ventures
In addition to her corporate roles, Erica operates a woman-run business focused on styling and image consulting. This venture reflects her entrepreneurial spirit and her commitment to empowering clients through personal styling and image enhancement services.