Heather Miller
About Heather Miller
Heather Miller is a Senior Manager of Client Services at Doximity, where she has worked since 2020. She has extensive experience in client services and business analysis, having held various roles at companies such as Abiomed, Adheris Health, and CSC.
Current Role at Doximity
Heather Miller serves as the Senior Manager of Client Services at Doximity, a position she has held since 2020. In this role, she oversees client service operations, ensuring that clients receive effective support and solutions tailored to their needs. Her experience in client services is complemented by her previous role as Manager of Client Services at Doximity from 2016 to 2020, where she developed strategies to enhance client satisfaction and engagement.
Previous Experience at Doximity
Before her current position, Heather Miller worked at Doximity as Manager of Client Services from 2016 to 2020. During her tenure, she focused on improving client relationships and streamlining service delivery processes. Her contributions helped establish a strong foundation for the client services team, which continues to support Doximity's growth in the healthcare industry.
Career Background in Healthcare and Technology
Heather Miller has a diverse career background that spans various roles in healthcare and technology. She worked at Adheris Health, Inc. in multiple capacities, including Manager of Content Quality Control and Senior Financial Analyst/Sales Liaison, from 2004 to 2014. Her experience also includes positions at Abiomed as a Sales & Business Analyst and at CSC - Computer Sciences Corporation as an Account Administrator/Help Desk Analyst.
Educational Background
Heather Miller earned her Bachelor's Degree in Psychology from Salem State University, where she studied from 1994 to 1999. This educational background has provided her with insights into human behavior, which can be beneficial in her roles involving client interactions and team management.
Experience at Adheris Health, Inc.
At Adheris Health, Inc., Heather Miller held several positions over a span of ten years. She served as National Account Manager from 2004 to 2006, followed by roles as Manager of Content Quality Control from 2006 to 2009 and Senior Financial Analyst/Sales Liaison from 2009 to 2014. Her work involved managing client accounts, ensuring content quality, and analyzing financial data to support business decisions.