Jessica Goldberg
About Jessica Goldberg
Jessica Goldberg is a Client Success Manager at Doximity, where she has worked since 2021. She has held various roles in the Greater Philadelphia Area, including positions at the Free Library of Philadelphia and PatientWing.
Work at Doximity
Jessica Goldberg has been serving as a Client Success Manager at Doximity since 2021. In this role, she focuses on ensuring client satisfaction and fostering strong relationships with users of the platform. Her responsibilities include addressing client needs, providing support, and implementing strategies to enhance user engagement. Doximity is a leading digital platform for healthcare professionals, and Jessica's role is pivotal in helping clients navigate its features effectively.
Previous Experience
Before joining Doximity, Jessica Goldberg held various positions that contributed to her expertise in client relations and project management. She worked at PatientWing as a Project Manager for 11 months in 2020, where she oversaw project execution and team coordination. Prior to that, she was a Benefits Outreach Specialist and Program Coordinator at Benefits Data Trust from 2016 to 2017. Additionally, she served as a Homebound Services Representative at the Free Library of Philadelphia from 2014 to 2015.
Education and Expertise
Jessica Goldberg earned her Bachelor's degree in Adult and Organizational Development from Temple University, where she studied from 2011 to 2016. This educational background provided her with a solid foundation in adult learning principles and organizational behavior. Her academic training supports her current role in client success, where understanding client needs and organizational dynamics is essential.
Background in Community Services
Jessica has a background in community services, having worked as a Member Services Advocate at LIFT, Inc. from 2015 to 2016. She also gained experience as a Development Intern at the Philadelphia Children's Foundation from 2014 to 2015. These roles involved direct interaction with community members and contributed to her skills in outreach and support, which are valuable in her current position.