Joana Valencia
About Joana Valencia
Joana Valencia is a Client Services Manager at Doximity, with extensive experience in project management and client services across various research organizations. She has held positions at Knowledge Networks, M3 Global Research, and SERMO, among others, and holds a Bachelor of Science degree from Columbia Southern University.
Work at Doximity
Joana Valencia has been serving as a Client Services Manager at Doximity since 2020. In this role, she is responsible for managing client relationships and ensuring high levels of customer satisfaction. Her experience in project management and client services contributes to her effectiveness in this position.
Previous Experience in Market Research
Before joining Doximity, Joana Valencia held various positions in market research. She worked at Knowledge Networks/GfK as a Cati Support Specialist from 2006 to 2008, and later as a Senior Field Analyst/Project Manager from 2008 to 2013. Additionally, she served as a Project Manager at M3 Global Research from 2018 to 2020 and at SERMO from 2017 to 2018, as well as at Lightspeed Research from 2013 to 2017.
Education and Expertise
Joana Valencia studied at Columbia Southern University, where she earned a Bachelor of Science degree in Business Administration with a focus on Marketing from 2008 to 2012. This educational background provides her with a solid foundation in business principles and marketing strategies, which she applies in her current role and previous positions.
Career Progression
Joana Valencia's career began at Knowledge Networks as an Administrative Assistant from 2004 to 2006. She then transitioned to various roles within the organization, gaining experience in project management and field analysis. Her career has evolved through positions at multiple firms, showcasing her growth and adaptability in the market research and client services sectors.