Krista Milburn
About Krista Milburn
Krista Milburn is a Client Success Manager at Doximity, specializing in client satisfaction and retention. She has a background in healthcare marketing and has held various roles in account management and marketing.
Current Role at Doximity
Krista Milburn serves as a Client Success Manager at Doximity, a position she has held since 2021. In this role, she focuses on managing client objectives from the initial kickoff through to renewal. Krista ensures client satisfaction and retention by implementing effective strategies tailored to meet client needs. She collaborates closely with Sales partners to identify opportunities for business growth and expansion, contributing to the overall success of the organization.
Previous Experience in Healthcare Marketing
Before joining Doximity, Krista Milburn accumulated significant experience in healthcare marketing. She worked at KentuckyOne Health in various roles, including Marketing Coordinator from 2014 to 2018 and Marketing Manager from 2018 to 2019. Additionally, she served as a Marketing and Communications Intern at KentuckyOne Health in 2014. This background in healthcare marketing has equipped her with the skills necessary to enhance client success strategies in her current role.
Experience at And-well Agency
Krista Milburn worked at And-well Agency as a Senior Account Manager for a period of four months in 2021. During her time there, she focused on managing client accounts and ensuring their objectives were met. This role contributed to her expertise in client management and satisfaction, further preparing her for her current position at Doximity.
Educational Background
Krista Milburn holds two Bachelor's degrees in General Studies. She studied at the University of Kentucky from 2007 to 2010 and later attended Indiana University-Southeast from 2012 to 2014. Her educational background has provided her with a broad foundation that supports her professional endeavors in client success and marketing.
Role at Scoppechio
Prior to her current position at Doximity, Krista Milburn worked as a Senior Account Manager at Scoppechio from 2019 to 2021. In this role, she managed client relationships and contributed to the agency's objectives. Her experience at Scoppechio further developed her skills in client management and strategic planning.