La Cher T.
About La Cher T.
La Cher T. is an IT Support Specialist with extensive experience in customer service and technical support roles across various companies, including Verizon, Lyft, and DIRECTV. Currently employed at Doximity, La Cher facilitates employee access to SaaS platforms and assists in security assessments for clients.
Work at Doximity
Currently, La Cher T. serves as an IT Support Specialist at Doximity, a role she has held since 2021. In this position, she facilitates employee access to various SaaS platforms, utilizing Terraform and scripting to streamline processes. Additionally, she plays a key role in assisting with the security assessment process for clients who are evaluating Doximity as a potential vendor. Her contributions are essential in ensuring that the IT support infrastructure meets the needs of both employees and clients.
Previous Experience in IT Support
Before joining Doximity, La Cher T. accumulated extensive experience in IT support roles. She worked as an IT Support Analyst at Lyft from 2019 to 2021, where she provided remote support. Earlier, she was a Technical Support Specialist at Asurion for 8 months in 2019. Her career began in customer service, with roles at DIRECTV from 2008 to 2011 and Verizon from 2014 to 2018, where she developed a strong foundation in customer relations and technical support.
Education and Expertise
La Cher T. studied at Nashville Software School, where she completed a web development jump start program in 2021, lasting 11 months. This education equipped her with the skills necessary for her IT roles. Additionally, she attended Alabama Agricultural and Mechanical University, further enhancing her academic background. Her educational experiences contribute to her technical expertise in IT support and customer service.
Career Timeline
La Cher T.'s career spans various roles in customer service and IT support. She began as a Customer Service Representative at DIRECTV from 2008 to 2011, followed by a position at Verizon from 2014 to 2016. After a brief stint as a Core Specialist at Verizon, she transitioned to Lyft as an IT Support Analyst from 2019 to 2021. In 2019, she also worked at Asurion as a Technical Support Specialist. Her diverse experiences have shaped her current role at Doximity.