Lakeisha Salter
About Lakeisha Salter
Lakeisha Salter is an IT Specialist with extensive experience in technical support and training. She has worked for various companies, including Doximity and National Vision Inc., and has a background in managing equipment distribution and security assessments.
Work at Doximity
Currently, Lakeisha Salter serves as an IT Specialist at Doximity, a position she has held since 2022. In this role, she manages the distribution and recovery of company equipment during onboarding and offboarding processes. Additionally, she assists in the security assessment process for clients evaluating Doximity as a potential vendor. Her responsibilities also include maintaining employee access to various SaaS platforms, utilizing technologies such as Terraform and scripting.
Previous Employment Experience
Prior to her current role, Lakeisha Salter held several positions in the IT field. She worked at National Vision Inc. as an End User Support Engineer from 2019 to 2021. Before that, she was a Technical Support Analyst at TEKsystems from 2018 to 2019. She also served as IT Onboarding Lead/Program Manager at Slack from 2021 to 2022, where she was responsible for onboarding processes. Her earlier experience includes a role as a Corporate Support Analyst at athenahealth from 2015 to 2018 and as a Membership Services Associate at YMCA of Metropolitan Atlanta from 2012 to 2013.
Education and Expertise
Lakeisha Salter achieved her High School Diploma from North Springs Charter High, completing her studies in the College/University Preparatory and Advanced High School/Secondary Diploma Program from 2008 to 2009. She furthered her education at Year Up Atlanta, where she studied Information Technology from 2015 to 2016. Her educational background supports her expertise in IT and software applications training, which she conducts for job-specific and company-specific needs.
Training and Documentation Skills
In her professional roles, Lakeisha Salter has conducted classes on job-specific, company-specific, and generic software applications training. She emphasizes the importance of creating and maintaining excellent documentation of processes and solutions, ensuring that information is accessible and useful for team members. This skill set contributes to her effectiveness in IT support and training environments.