Luke Viau
About Luke Viau
Luke Viau is a Client Success Manager at Doximity, where he has worked since 2022. He has extensive experience in client success and customer support, primarily at Net Health, where he held various roles over a span of several years.
Work at Doximity
Luke Viau has been serving as a Client Success Manager at Doximity since 2022. In this role, he focuses on ensuring client satisfaction and fostering strong relationships with healthcare professionals. His responsibilities include addressing client needs, providing support, and facilitating the effective use of Doximity's services. His experience in client success roles contributes to his effectiveness in this position.
Previous Experience at Net Health
Prior to his current role, Luke Viau accumulated extensive experience at Net Health. He worked there in various capacities, including Customer Support for 9 months in 2010, and later as a Product Support Specialist from 2014 to 2018. He advanced to the role of Implementation/Training Specialist from 2011 to 2014, where he focused on onboarding and training clients. He then served as Customer Success Manager from 2018 to 2021, and as Manager, Client Success from 2021 to 2022.
Early Career at VM Ironworks
Luke Viau began his career as a Structural Steel Ironworker/Welder at VM Ironworks in Palm City, Florida, where he worked for 7 months in 2009 and 2010. This role provided him with foundational skills in teamwork and project execution, which he later applied in his customer-focused roles.
Education and Expertise
While specific educational details are not provided, Luke Viau's career trajectory indicates a strong background in client success and customer support. His expertise encompasses client relationship management, training, and implementation processes, which are critical in the healthcare technology sector.