Matthew O'bannon
About Matthew O'bannon
Matthew O'Bannon serves as the Vice President of Client Success - Digital Health at Doximity, where he has worked since 2024. He has extensive experience in client success roles within the healthcare sector, leveraging his background in life sciences and technology.
Work at Doximity
Matthew O'bannon currently serves as Vice President of Client Success - Digital Health at Doximity, a role he has held since 2024. Prior to this position, he progressed through various roles at Doximity, including Senior Client Success Manager for Telehealth and Director of Client Success for Telehealth. His tenure at Doximity spans several years, during which he has contributed to enhancing client success strategies across different sectors within the organization.
Education and Expertise
Matthew O'bannon holds a Bachelor of Science degree in Biochemistry and Biology from Purdue University, where he studied from 2010 to 2014. He also participated in an exchange program at the University of Bath, focusing on Chemistry in 2013. His educational background in life sciences informs his approach to customer success, allowing him to effectively bridge the gap between technology and user experience.
Background
Matthew O'bannon has a diverse professional background that includes roles in sales, customer success, and life science research. He began his career with internships at Abbott and Allergan, followed by positions at Eli Lilly and Company and Quartzy, Inc. His experience spans multiple industries, including healthcare and technology, which has shaped his understanding of client needs and success.
Career Progression
Matthew O'bannon's career trajectory reflects a steady advancement in client success roles. He started as a Client Success Manager at Doximity in 2017 and moved through various positions, including Senior Director of Client Success and now Vice President. His ability to combine scientific expertise with customer-focused strategies has been a significant factor in his career development.
Professional Skills
Matthew O'bannon possesses a unique blend of skills that includes expertise in science, technology, and client relations. His background in life science research enhances his ability to understand complex client needs, while his experience in customer success equips him with the tools to implement effective strategies. This combination allows him to drive client satisfaction and success in the digital health space.