Melissa Strickland
About Melissa Strickland
Melissa Strickland serves as the Vice President of Client Services at Doximity, where she has worked since 2022. With over 13 years of experience in account management, she has held various roles at Doximity and other companies, focusing on client relationship development and operationalizing revenue-driving programs.
Current Role at Doximity
Melissa Strickland serves as the Vice President of Client Services at Doximity, a position she has held since 2022. In this role, she focuses on developing and strengthening client relationships across cross-functional teams. Her leadership is instrumental in driving client satisfaction and ensuring the delivery of high-quality services.
Previous Experience at Doximity
Prior to her current role, Melissa Strickland held several positions at Doximity. She worked as the Senior Director of Client Services from 2020 to 2022 and as Team Lead, Client Services Manager from 2018 to 2020. Additionally, she served as Director of Client Services for a year from 2019 to 2020 and as Manager of Client Services from 2015 to 2020. Her extensive experience at Doximity highlights her commitment to client service excellence.
Professional Background
Melissa Strickland has over 13 years of experience in building and leading high-performing account management teams. Before joining Doximity, she worked at Adheris, an inVentiv Company, as a Pharmaceutical Account Manager from 2008 to 2011. She also held various roles at inVentiv Health - Adheris Health, including Senior Director of Account Management and Director of Pharmaceutical Account Management.
Education and Qualifications
Melissa Strickland studied at Boston University - School of Management, where she earned a degree in Business Administration from 1996 to 2000. This educational background has provided her with a solid foundation in business principles, which she has applied throughout her career in client services and account management.
Early Career Experience
Melissa began her career at First American Financial Corporation, where she worked as a Lead Customer Service Representative from 2002 to 2005 and later as an Operations Supervisor from 2005 to 2008. This early experience in customer service laid the groundwork for her future roles in client services and account management.