Scott Douglas
About Scott Douglas
Scott Douglas serves as the Director of Customer Support at DOZR, a position he has held since 2021. He has a diverse work history that includes roles in parts sales and customer service across various companies in Ontario, Canada.
Current Role at Dozr
Scott Douglas serves as the Director of Customer Support at Dozr, a position he has held since 2021. In this role, he is responsible for overseeing customer service operations and ensuring a high level of support for clients. His tenure at Dozr has lasted for three years, during which he has contributed to enhancing customer satisfaction and streamlining support processes.
Previous Experience in Customer Support
Before joining Dozr, Scott Douglas worked at Premier Equipment Ltd. as a Parts Clerk from 2019 to 2021. His responsibilities included managing parts inventory and assisting customers with their needs. Prior to that, he briefly worked at Nortrax as a Parts Counter Salesperson in 2019, where he gained experience in customer interactions and sales support.
Background in Parts Sales
Scott has a solid background in parts sales, having worked at Toromont Cat as a Parts Sales representative from 2014 to 2016. This role involved engaging with customers to provide parts solutions for their equipment needs. His experience in this area has contributed to his expertise in customer support and service delivery.
Early Career and Skills Development
Scott Douglas began his career in various roles that helped him develop a diverse skill set. He worked as a Delivery Driver at Torbram Electric Supply Corporation from 2007 to 2009, and as a Lead Hand Painter at Lovett Signs Inc. from 2013 to 2014. These positions provided him with valuable experience in logistics and team leadership.
Education and Qualifications
Scott Douglas completed his education at College Heights High School, where he earned his diploma. This foundational education has supported his career development and equipped him with essential skills for his professional roles.