Faiza Jaweed
About Faiza Jaweed
Faiza Jaweed serves as the Team Lead for Customer Services at DP World in Jebel Ali, Dubai, where she has worked since 2012. She has previous experience in logistics and customer service roles in Germany and Chile, and holds a Master's degree in Economics and a Bachelor's degree in Commerce.
Work at DP World
Faiza Jaweed has been employed at DP World since 2012, serving as the Team Lead for Customer Services. Her role involves overseeing customer service operations at the Jebel Ali facility in Dubai, United Arab Emirates. With over a decade of experience in this position, she has contributed to enhancing customer satisfaction and streamlining service processes within the organization.
Previous Experience in Logistics and Transportation
Before joining DP World, Faiza Jaweed worked at Hamburg Süd from 2008 to 2012 as the Team Lead for Logistics and Transportation. In this role, she managed logistics operations and transportation services, gaining valuable experience in the shipping industry while based in Germany. Her previous position at CSAV as Assistant Manager for Customer Services from 2005 to 2008 in Valparaiso, Chile, further solidified her expertise in customer relations and service management.
Education and Expertise
Faiza Jaweed holds a Master's degree in Economics from Karachi University. Additionally, she earned a Bachelor of Commerce from Saint Patrick's Government College. Her educational background provides her with a strong foundation in economic principles and business practices, which supports her professional roles in customer service and logistics.
Background
Faiza Jaweed has a diverse professional background that spans multiple countries and roles within the logistics and customer service sectors. Her career began in Chile, where she worked in customer service before moving to Germany to lead logistics operations. This international experience has equipped her with a broad understanding of global supply chain dynamics and customer service excellence.