Isra Al Salim
About Isra Al Salim
Isra Al Salim is a Customer Champion at DP World Australia, where she has worked since 2019. She holds a Bachelor of Arts in Philosophy from the University of Auckland and has extensive experience in customer service roles across various companies.
Current Role at DP World
Isra Al Salim has been serving as a Customer Champion at DP World Australia since 2019. In this role, she focuses on enhancing customer experiences and ensuring satisfaction in Sydney, New South Wales. Her responsibilities include addressing customer inquiries, resolving issues, and fostering positive relationships with clients.
Previous Work Experience
Prior to her current position, Isra Al Salim worked at A.P. Moller - Maersk as a Customer Service Representative from 2015 to 2019. She also held the role of Team Leader at Contact Centres Australia from 2011 to 2013. Additionally, she worked as a Concierge at John Paul from 2013 to 2015 and as a Childhood Teacher's Aid at Randstad New Zealand from 2008 to 2011.
Education and Qualifications
Isra Al Salim studied at Pakuranga College from 1997 to 2001. She later attended the University of Auckland, where she earned a Bachelor of Arts (BA) in Philosophy. Additionally, she completed a Certificate in English Language Teaching to Adults at Unitec Institute of Technology.
Career Development
Isra Al Salim's career has evolved through various roles in customer service and education. Her experience spans multiple industries, including logistics and education, which has equipped her with diverse skills applicable to her current role at DP World Australia.