Natalia Perez Broadbent Hoyer
About Natalia Perez Broadbent Hoyer
Natalia Perez Broadbent Hoyer is a specialist in processes with extensive experience in quality management and process optimization. She currently works at DP World, where she has been employed since 2020, and has held various roles in notable companies such as Coca-Cola FEMSA and Destra Consultoria.
Current Role at DP World
Natalia Perez Broadbent Hoyer serves as an Especialista em Processos at DP World since 2020. In this role, she manages legal obligations related to Quality, Environmental, Occupational Health and Safety, and Logistics Chain Security Management Systems. She is responsible for creating and updating value chain process maps, identifying key inputs, outputs, responsible parties, and conducting critical analyses of the Management System's performance. Her work supports the identification of causes for deviations in processes and performance indicators.
Previous Experience at DP World
Prior to her current position, Natalia worked at DP World as an Analista da Qualidade from 2017 to 2019 and as an Analista de Processos for 11 months in 2019. During her time as Analista da Qualidade, she conducted monthly performance reviews of area indicators, investigated causes for deviations, and implemented action plans. Her experience at DP World has contributed to her expertise in process optimization and quality management.
Education and Expertise
Natalia has a solid educational background in engineering and project management. She studied Engenharia Segurança do Trabalho at UNIMAIS - Faculdade Educamais, achieving a Pós-graduação from 2020 to 2021. She also holds a Postgraduate Degree in Gestão de Projetos e Processos from Unoeste, completed from 2019 to 2020. Earlier, she earned a degree in Food Engineering from UNIMES, where she studied Food Technology, Food Processing, Physical-Chemical Analysis, and Food Microbiology.
Career History and Roles
Natalia's career includes various roles in quality management and process improvement. She worked as a Quality Leader at Coca-Cola FEMSA for five months in 2013 and as a Quality Coordinator at Destra Consultoria from 2014 to 2017. Additionally, she served as a Quality Assurance Analyst at Arfrio S.A. from 2010 to 2013. Her early career included an internship at Bertin S/A and a voluntary internship at Instituto Nacional de Pesca.
Process Improvement Initiatives
In her roles, Natalia has developed systems for document management with automatic workflows for revision, approval, and training processes. She plans and oversees internal and external audits, focusing on process improvement projects aimed at optimization, cost reduction, revenue increase, quality enhancement, and waste reduction using Lean Manufacturing principles. She also facilitates change management by implementing systematic processes and training team members.