Omran Al Farsi
About Omran Al Farsi
Omran Al Farsi is a Training Officer at DP World, with a decade of experience in various customer-oriented industries. He has held multiple roles in organizations such as dnata and Dubai World Trade Centre, and has completed several educational programs in human resources and logistics.
Current Role at DP World
Omran Al Farsi currently serves as a Training Officer at DP World, a position he has held since 2021. In this role, he is responsible for developing and implementing training programs that enhance the skills and knowledge of employees. His work contributes to the overall effectiveness of the organization by ensuring that staff are well-equipped to meet operational demands.
Previous Experience at Dubai World Trade Centre
Before joining DP World, Omran Al Farsi worked at Dubai World Trade Centre in two capacities. He served as a Business Excellence Officer from 2018 to 2019, focusing on improving organizational processes. Additionally, he worked as an Exhibitor Service Agent from 2014 to 2018, where he facilitated services for exhibitors during events, enhancing customer satisfaction and operational efficiency.
Educational Background
Omran Al Farsi has a diverse educational background. He is pursuing a Master of Science in Human Resources Management at Hamdan Bin Mohammed Smart University, expected to complete in 2024. He holds a Bachelor of Business Administration in Human Resource Management from The American University in the Emirates, completed in 2019. Additionally, he studied Business Administration in Human Resource Management at Al Dar University College, graduating in 2021.
Certifications and Professional Development
Omran Al Farsi has obtained several certifications that enhance his professional qualifications. He achieved the Certified Customs Expert (CCE) designation in 2022 and the Certified Trade and Logistics Professional (CTLP) in 2021. He also completed a Train-the-Trainer (TOT) program in 2019 and holds an NLP Practitioner Certification from the American Board of NLP, obtained in 2018.
Diverse Industry Experience
Omran Al Farsi possesses extensive experience across various sectors, including Aviation, Events Management, Hospitality, FMCG, and International Trade & Logistics. His decade-long career includes roles that emphasize HR Operations, Training & Development, On-Boarding, Performance Management, and Customer Service. This diverse background equips him with a comprehensive understanding of multi-cultural operations and customer-oriented industries.