Jon D.
About Jon D.
Jon D. serves as the Southwest IT Field Engineer Lead at DPR Construction, where he has worked since 2018. With a background in information technology support and system administration, he possesses extensive experience in network protocols, cloud services, and enterprise solutions.
Work at DPR Construction
Currently, Jon D. serves as the Southwest IT Field Engineer Lead at DPR Construction, a role he has held since 2021. He has been with the company for a total of six years, contributing to various IT initiatives in the Phoenix, Arizona area. His responsibilities include leading troubleshooting efforts for backup and recovery, server architecture design, and system maintenance. Jon's experience in managing systems in an industrial environment enhances his capability to address complex IT challenges effectively.
Previous Experience at Amazon
Jon D. previously worked at Amazon as an Information Technology Support Engineer from 2015 to 2016 and again from 2016 to 2017 in the Phoenix and Greater Seattle areas. During his tenure, he gained valuable experience in providing IT support and managing systems. His role involved utilizing Amazon Web Services Cloud Tools and Services, including S3, Direct Connect, and EC2, which contributed to his expertise in cloud-based solutions.
Background in System Administration
Before his time at Amazon, Jon D. worked at Govig & Associates as a System Administrator from 2011 to 2015. In this position, he developed skills in hardware provisioning and demonstrated experience with common internet protocols and services such as TCP, UDP, DNS, and DHCP. His background in system administration laid the foundation for his subsequent roles in IT support and engineering.
Education and Expertise
Jon D. studied at the W. P. Carey School of Business at Arizona State University, where he focused on Small Business Management from 2001 to 2004. His educational background complements his technical skills, which include experience with enterprise MDM platforms like Meraki and Intune. He possesses strong communication, documentation, and presentation skills, making him effective in conveying technical information to both technical and business audiences.
Technical Skills and Specializations
Jon D. has demonstrated expertise in various technical areas, including information security, system maintenance, and network development. He has experience providing configuration and optimization guidance to network development engineers and systems engineers. His knowledge of backup and recovery processes, along with server architecture design, positions him as a valuable resource in IT operations.