Margarethe Pfeffer
About Margarethe Pfeffer
Margarethe Pfeffer is an experienced IT Transformation & Service Management Manager currently at DPR Construction, where she has worked since 2014. She has a strong background in IT management and process automation, having previously held various managerial roles at Hewlett-Packard over a span of ten years.
Current Role at Hewlett-Packard
Margarethe Pfeffer has served as a Senior IT Manager at Hewlett-Packard since 2011, contributing to the company's operations in Sunnyvale, California. In this role, she has focused on standardizing processes for jobsite services and IT offerings. Her responsibilities include overseeing IT transformation initiatives and service management, ensuring that the IT department aligns with business objectives.
Previous Experience at Hewlett-Packard
Before her current position, Margarethe Pfeffer held several roles at Hewlett-Packard. From 2008 to 2011, she worked as an Enterprise Architecture Manager, leading cross-organizational programs to enhance synergy across departments. Prior to that, she served as a Global Supply Operations Support Manager from 2001 to 2005, where she built teams to establish IT as a strategic business partner. She also worked as a Global Release Manager from 2005 to 2008, managing release processes and ensuring quality delivery.
Role at DPR Construction
Since 2014, Margarethe Pfeffer has been the IT Transformation & Service Management Manager at DPR Construction in Redwood City, California. In this capacity, she has implemented the ITIL framework and SDLC methodology to automate tools and processes, leading to improved implementation speed and solution quality. She is responsible for asset management tracking and reporting, and has developed an IT knowledge base to support employees with IT-related inquiries.
IT Implementations and Innovations
Margarethe Pfeffer has successfully completed two SAP implementations at DPR Construction, focusing on software and parts supply chain management, as well as business warehouse (BW) solutions. She has also developed joint business and IT roadmaps aimed at modernizing IT through automated workflows, cloud solutions, and master data management. These initiatives reflect her commitment to enhancing operational efficiency and aligning IT with business strategies.