Brendan Wilberton
About Brendan Wilberton
Brendan Wilberton is a Content Specialist at DrChrono, where he develops educational content and collaborates with teams to enhance customer understanding of the product. He has a diverse background in education, having worked as a teacher and instructor in various institutions, and holds multiple degrees including an MBA from Johns Hopkins University.
Work at DrChrono
Brendan Wilberton has been employed at DrChrono as a Content Specialist since 2020. In this role, he develops educational content for the company's help center using Zendesk, which enhances customer understanding of the product. He collaborates with subject matter experts to create training materials, ensuring comprehensive client education. Additionally, he creates both written and visual content to effectively communicate product features to customers. His work involves close collaboration with Business Development and Marketing teams to align support materials with the company's go-to-market strategy.
Education and Expertise
Brendan Wilberton holds a Master of Arts in Spanish from Middlebury College, which he completed from 2004 to 2006. He also earned a Master’s Degree in Teaching English as a Second or Foreign Language from Colorado State University during the same period. Furthermore, he obtained a Master of Business Administration from The Johns Hopkins University - Carey Business School from 2016 to 2019. His educational background supports his expertise in content development and language instruction.
Background
Brendan Wilberton has a diverse professional background in education and content development. He began his career as a Graduate Teaching Assistant in Spanish at Colorado State University from 2004 to 2006. He has held various teaching positions, including roles as a Spanish Instructor and ESL Teacher at several institutions, such as Marianapolis Preparatory School and Kutztown University. His experience also includes working as an ESL Instructor at the University of Delaware and as an Emergency Management Specialist at FEMA in 2017.
Previous Experience
Before joining DrChrono, Brendan Wilberton served as a Senior Implementation Specialist at DrChrono from 2018 to 2020. He has also worked in various educational roles, including as a Spanish Teacher and ESOL Support Instructor at Montgomery County Public Schools from 2017 to 2018. His earlier positions include teaching ESL at Quinebaug Valley Community College and working as a Bilingual Call Center Representative at Qualfon/Center Partners. This extensive experience in education and customer support has contributed to his current role.