Christy Ewing
About Christy Ewing
Christy Ewing is the Manager of Customer Success at DrChrono, where she has worked since 2020. She has held various roles within the company and has previous experience in customer support and marketing.
Current Role at DrChrono
Christy Ewing serves as the Manager of Customer Success at DrChrono, a position she has held since 2020. In this role, she oversees customer success initiatives, ensuring that clients receive effective support and guidance. Her responsibilities include managing customer relationships and leading a team to enhance overall customer satisfaction.
Previous Experience at DrChrono
Prior to her current role, Christy Ewing held several positions at DrChrono. She worked as a Customer Escalation Specialist for 10 months in 2017, followed by a role as Customer Success Specialist for 5 months. She then served as an Enterprise Customer Success Manager for 8 months before becoming the U.S. Support Team Lead from 2019 to 2020 for 8 months. Her diverse experiences at DrChrono have contributed to her expertise in customer success.
Education and Academic Background
Christy Ewing graduated from Randolph-Macon College with a Bachelor of Arts degree. She attended the college from 2008 to 2012, completing her studies over a four-year period. This educational background has provided her with foundational skills applicable to her career in customer success and support.
Early Career Experience
Before joining DrChrono, Christy Ewing gained experience in various roles. She worked as a Marketing and Public Relations Intern at The Hodges Partnership for one month in 2012. Additionally, she served as a Sales and Marketing Associate at Ryan Homes from 2012 to 2014, and as a Brand Ambassador at Delta Air Lines from 2015 to 2017. These positions helped her develop skills in marketing and customer engagement.
Experience in the Airline Industry
Christy Ewing worked at Delta Air Lines in two capacities. She served as a Brand Ambassador from 2015 to 2017, where she promoted the airline's services. Following this role, she worked as a Flight Attendant for three years, gaining valuable experience in customer service and communication in a fast-paced environment.