Brandon Wright
About Brandon Wright
Brandon Wright is a Product Manager at DreamHost, where he has worked since 2019. He has a background in product marketing and quality assurance, and he focuses on enhancing customer success through effective communication and education.
Work at DreamHost
Brandon Wright has held multiple roles at DreamHost since 2009. He began his tenure as a Technical Support Specialist, serving for five years until 2014. He then transitioned to a Quality Assurance Analyst position, where he worked from 2015 to 2021 for six years. In 2019, he took on the role of Product Marketing Manager, which he held until 2021. Currently, he serves as a Product Manager, a position he has maintained for five years. Throughout his time at DreamHost, he has focused on enhancing customer satisfaction and success.
Education and Expertise
Brandon Wright pursued studies in Business Administration and Management at Linn-Benton Community College from 2018 to 2021. He also attended Santiago Canyon College, where he studied Business Administration and Management from 2016 to 2017. His educational background supports his expertise in product management and marketing, emphasizing customer problem-solving and communication.
Background
Brandon Wright has a diverse professional background, primarily centered around roles in product management and customer support. His career at DreamHost spans over a decade, during which he has developed a strong understanding of customer needs and product performance. His experience includes significant contributions to process improvements and product launches.
Achievements
Brandon Wright successfully launched an industry-leading end-of-life (EOL) and extended life process for PHP, achieving revenue goals that exceeded expectations by 700%. He also implemented process improvements that resulted in server performance increases of up to 75% and contributed to a 10% growth in product performance. His work has focused on enhancing customer self-resolution rates and overall satisfaction.