John Robison
About John Robison
John Robison serves as the Director of Product for Managed WordPress at DreamHost, where he has worked since 2017. With a background in technical support and product management, he has significantly contributed to business development and marketing efforts for DreamPress.
Current Role at DreamHost
John Robison serves as the Director of Product for Managed WordPress at DreamHost. He has held this position since 2017, contributing to the development and management of DreamHost's managed WordPress hosting service. His responsibilities include overseeing the product roadmap and budget, ensuring alignment with business objectives and customer needs.
Previous Experience at DreamHost
Prior to his current role, John Robison held several positions at DreamHost. He worked as a Product Manager for DreamPress for nine months in 2016 and as a Tech Support Team member from 1999 to 2005. He advanced to Tech Support Lead from 2005 to 2011 and later served as Customer Experience Manager & Technical Product Adviser from 2011 to 2016. His diverse roles have provided him with extensive experience in product management and customer support.
Business Development Achievements
In 2018, John Robison played a significant role in business development at DreamHost by closing a deal that resulted in a 15% increase in the DreamPress customer base. This achievement highlights his ability to drive growth and enhance customer acquisition strategies within the managed WordPress hosting sector.
Educational Background
John Robison studied at Claremont McKenna College, where he earned a Bachelor of Arts degree. His studies focused on Psychology and Literature, providing him with a strong foundation in understanding customer behavior and effective communication, which are essential in his current role.
Product Development Initiatives
As Director of Product, John Robison coordinates multiple initiatives for DreamPress, including the launch of various add-on opportunities set for 2019. He oversees marketing efforts and validates customer personas, ensuring that the product offerings meet the needs and expectations of the target audience.