Balaji Ramaswamy
About Balaji Ramaswamy
Balaji Ramaswamy is a Customer Success professional with extensive experience in database management and architecture. He has worked for notable companies such as Wipro Technologies, Verizon Enterprise Solutions, and Dremio, overseeing various aspects of database operations and customer interactions.
Work at Dremio
Balaji Ramaswamy has been working at Dremio since 2017 in the Customer Success role. His responsibilities include overseeing the entire lifecycle of database management, which encompasses RFPs, design, build, implementation, and operations. He manages customer interactions to facilitate a smooth transition from existing systems to new systems and provides post-implementation support for databases. His role also involves offering technical guidance for L1 and L2 DBAs, ensuring effective resolution of database issues.
Previous Experience in Database Management
Prior to joining Dremio, Balaji Ramaswamy held several positions in database management. He worked at Verizon Enterprise Solutions as a Senior Solutions Architect - Database Technologies from 2005 to 2015. He also served as an Escalation Engineer at Pivotal from 2015 to 2017. His earlier roles include Senior Database Architect at Wipro Technologies from 2002 to 2005 and Database Administrator positions at Citibank India and CORE Software. His extensive experience spans over two decades in various aspects of database administration and architecture.
Education and Expertise
Balaji Ramaswamy studied at RV College of Engineering and has furthered his education through Oracle education. He also attended Vidya Mandir in Mylapore, Chennai. His expertise includes a thorough understanding of NoSQL databases, such as key-value stores (Cassandra), column stores (HBase), document stores (MongoDB), and graph databases. He is proficient in database automation and management, utilizing shell scripting to optimize database performance.
Technical Skills and Responsibilities
In his current role, Balaji Ramaswamy is responsible for various technical tasks, including implementing security patches and managing disaster recovery scenarios. He reviews monthly performance metrics and prepares reports that highlight improvements and recommendations. Additionally, he provides training and documentation to users, enhancing their understanding and utilization of databases. His skill set includes system, storage, and network administration tasks aimed at optimizing database performance.