Brian Junio
About Brian Junio
Brian Junio is a Senior Technical Support Engineer at Dremio, where he excels in translating complex technical information for users of varying expertise. With extensive experience in technical support, he is known for delivering high-quality service and exceeding client expectations.
Work at Dremio
Brian Junio has been employed at Dremio as a Senior Technical Support Engineer since 2023. In this role, he operates remotely from Santa Clara, California. He is recognized for his ability to exceed client expectations by delivering high-quality support and adhering to service level agreements (SLAs) established by management. His current position involves distilling complex technical information into easily understandable concepts for users with varying levels of expertise.
Previous Experience at Datameer
Before joining Dremio, Brian Junio worked at Datameer for a total of nine years. He began as a Technical Support Engineer from 2014 to 2016 and then advanced to the role of Senior Technical Support Engineer, where he served from 2016 until 2023. His tenure at Datameer included remote work based in the San Francisco Bay Area, where he gained extensive experience in providing technical support to clients across various industries.
Education and Expertise
Brian Junio studied at Dev Bootcamp, where he completed a Full-Stack Development program in 2014 over the course of 11 months. Prior to that, he attended Tulare Union High School, where he focused on Mathematics and Music, graduating in 1998. His educational background supports his technical expertise and ability to communicate complex concepts effectively.
Client Interaction and Industry Experience
Brian Junio has experience working with clients from a diverse range of industries, including many Fortune 500 companies. His role in technical support has allowed him to develop skills in client interaction and problem-solving, focusing on enriching the lives of both colleagues and clients by providing value and fostering teamwork.