Jeremy Long
About Jeremy Long
Jeremy Long is a Sales & Services Operations Manager at Dremio, where he has worked since 2020. He has over a decade of experience in various operational roles across multiple companies, including Pathpoint, Figure, and Airbnb, with a strong background in customer support and sales operations.
Work at Dremio
Jeremy Long has served as the Sales & Services Operations Manager at Dremio since 2020. In this role, he has successfully configured and deployed a migration from Jira to Zendesk, which enhanced support operations. He also implemented Salesforce CPQ, streamlining the quote-to-cash process. His contributions have been integral to improving operational efficiency within the organization.
Previous Experience
Before joining Dremio, Jeremy Long held several positions in various organizations. He worked as Operations Manager and Executive Assistant to the CEO at Pathpoint from 2019 to 2020. Prior to that, he was an Executive Assistant to the CEO and Office Manager at Figure for seven months in 2018. His experience also includes roles as Customer Success Manager at OverOps and Customer Support Operations Manager at Trifacta and Airbnb.
Education and Expertise
Jeremy Long studied at The Catholic University of America, where he earned a Bachelor of Arts in Multi/Interdisciplinary Studies from 2003 to 2005. He holds two Salesforce certifications, with a third in progress, indicating his commitment to ongoing professional development in sales and services operations.
Background in Hospitality and Operations
Jeremy Long has over 10 years of experience in hospitality management, which has provided him with valuable insights into team management and customer service. His cross-functional experience spans various startup sectors, including financial services, enterprise B2B, and consumer companies, enhancing his operational capabilities.