Lounes Amani
About Lounes Amani
Lounes Amani is a Senior Technical Support Engineer at Dremio, where he has worked remotely since 2022. He has a diverse background in technical support and engineering, with previous roles at DataStax, Amdocs, and Covance, and holds degrees in Electronics and Electrical Engineering.
Work at Dremio
Lounes Amani has been employed at Dremio as a Senior Technical Support Engineer since 2022. In this role, he provides technical assistance and support for Dremio's data platform. His position is remote, allowing him to engage with clients and team members from various locations. His responsibilities include troubleshooting issues, optimizing performance, and ensuring customer satisfaction with the platform's functionalities.
Previous Experience in Technical Support
Before joining Dremio, Lounes Amani worked at DataStax as a Technical Support Engineer from 2018 to 2022. He also held a significant role at Amdocs, where he served as a Senior Technical Support Engineer and Software Support Specialist for 12 years, from 2005 to 2017. His experience spans multiple companies, including Covance and Datawatch, where he contributed as an Analyst Programmer and Tech Support Engineer, respectively.
Education and Expertise
Lounes Amani studied at the University of Montpellier, where he achieved a DU COPPI in IT project management from 1995 to 1996. He also attended Université Jean Monnet Saint-Etienne, obtaining a DUT GEII in Electronics and Electrical Engineering from 1989 to 1992. Additionally, he completed a BENG in Electronics and Electrical Engineering at Coventry University in 1993. His educational background supports his extensive technical expertise.
Technical Skills and Knowledge
Lounes Amani possesses a diverse skill set in SQL development and performance tuning across various databases, including Cassandra and Sybase. He has extensive experience supporting Java/J2EE applications on multiple operating systems, such as Solaris and IBM MVS. His recent work has involved Kubernetes, cloud platforms like AWS, Azure, and GCP, as well as application and web servers like WebLogic and Apache Tomcat.
Language Proficiency and Tools
Lounes Amani is fluent in three languages: French, English, and German, with native proficiency in French. He utilizes various tools for testing and debugging, including SoapUI, Postman, Eclipse, and Wireshark. His knowledge extends to security testing and integrations involving LDAP, SSO, and Active Directory, making him well-equipped for technical challenges in his field.