Simon Ashley
About Simon Ashley
Simon Ashley is a Senior Technical Support Engineer with extensive experience in technical support roles, having worked for companies such as IBM, DataStax, and Dremio. He holds a degree in Aerospace Manufacturing Engineering from the University of the West of England.
Work at Dremio
Simon Ashley has been serving as a Senior Technical Support Engineer at Dremio since 2021. In this role, he is responsible for providing advanced technical support and solutions to clients, ensuring the effective use of Dremio's data platform. His expertise contributes to the overall customer experience and satisfaction. Dremio is known for its innovative approach to data management and analytics, and Simon plays a crucial role in supporting its users.
Current Role at DataStax
In addition to his position at Dremio, Simon Ashley has been working at DataStax as a Technical Lead - Support since 2019. His responsibilities include leading a team of support engineers and managing technical issues related to DataStax's products. This role requires a deep understanding of data management solutions and the ability to guide clients through complex technical challenges.
Previous Experience at IBM
Simon Ashley has extensive experience with IBM, where he worked in various roles from 2000 to 2014. Initially, he served as an Informix L2 Advanced Support Analyst for ten years, providing support for Informix database products. He later transitioned to the role of Guardium L2 Advanced Support Analyst, where he focused on security solutions for databases. His tenure at IBM provided him with a solid foundation in technical support and database management.
Background in Programming and Analysis
Before his time at IBM, Simon Ashley worked at Bristol & West from 1995 to 2000. He held positions as a Development Analyst and Analyst Programmer, where he developed software solutions and provided analytical support. This early experience in programming and analysis laid the groundwork for his later roles in technical support and engineering.
Education and Expertise
Simon Ashley studied Aerospace Manufacturing Engineering at the University of the West of England from 1990 to 1994. This educational background equipped him with engineering principles and technical skills applicable to his career in technical support and data management. His expertise spans various technologies and support methodologies, making him a valuable asset in his current roles.