Ellaine Dale Reales
About Ellaine Dale Reales
Ellaine Dale Reales is a Community Manager with extensive experience in customer service and community management. She has worked at Urbanista Ab and Dribbleup since 2019, and has a background in email support and call center roles across various countries.
Work at DribbleUp
Ellaine Dale Reales has been serving as the Community Manager at DribbleUp since 2019. In this role, she focuses on managing online communities, which contributes to enhancing customer engagement and satisfaction. Her responsibilities likely include fostering communication between the company and its users, addressing community concerns, and implementing strategies to improve user experience.
Current Role at Urbanista Ab
In addition to her role at DribbleUp, Ellaine has been working as a Customer Service Specialist at Urbanista Ab since 2019. Based in Stockholm, Sweden, she utilizes her customer service skills to support e-commerce operations. Her work involves addressing customer inquiries and ensuring a positive experience for users of Urbanista's products.
Previous Experience in Customer Support
Ellaine has a background in customer support, having worked at Valuelink Corporation as an Email Support Specialist from 2018 to 2019 in Shenzhen, China. She also held a similar position at Trafilea for two months in 2018 in Montevideo, Uruguay. These roles helped her develop strong skills in email communication and customer service.
Background in Call Center Operations
Prior to her roles in email support, Ellaine worked as a Call Center Agent at Aloricadr from 2011 to 2017 in the Dominican Republic. This six-year experience provided her with foundational skills in customer service and communication, preparing her for her subsequent positions in e-commerce support.
Skills and Professional Development
Ellaine possesses strong skills in customer service for e-commerce platforms, focusing on increasing sales and customer loyalty. She is known for delivering high-quality services and ensuring client satisfaction. Her commitment to professional growth is evident in her willingness to expand her knowledge and adapt to new challenges in her field.