Ajith Prabhu
About Ajith Prabhu
Ajith Prabhu is an experienced operations professional with over 20 years in fintech, lending, insurance, and telecom, recently serving as the Chief Customer Experience Officer at Pine Labs.
Professional Title in Operations
Ajith Prabhu currently holds a significant position in Operations. His extensive experience spreads across various industries such as fintech, lending, insurance, and telecom, making him a well-rounded expert in his field.
Career Experience in Fintech, Lending, Insurance, and Telecom
Ajith Prabhu brings over 20 years of professional experience encompassing fintech, lending, insurance, and telecom sectors. His diverse background enables him to tackle operational challenges with a multifaceted approach, leveraging insights from each industry to optimize performance and drive results.
Chief Customer Experience Officer at Pine Labs
Ajith Prabhu's most recent role was with Pine Labs, where he served as the Chief Customer Experience Officer. At Pine Labs, he focused on enhancing customer satisfaction and streamlining customer service processes to build a robust customer experience framework.
MBA from K J Somaiya Institute of Management Studies
Ajith Prabhu holds an MBA from K J Somaiya Institute of Management Studies, Mumbai. This educational background provided him with a strong foundation in business management, enabling him to apply strategic thinking and leadership skills in his various professional roles.
Data-Driven Approach in Operations
Ajith Prabhu emphasizes driving more data-driven thinking within the Ops function. His focus is on strengthening and optimizing key processes by leveraging data insights, which helps in making informed decisions and improving operational efficiencies.