Miriam Godinez Carranza
About Miriam Godinez Carranza
Miriam Godinez Carranza serves as the Director of Account Management for North America at Drip Capital, a position she has held since 2023. With a diverse background in account management, customer experience, and human resources, she has accumulated extensive experience across various companies in Mexico.
Current Role at Drip Capital
Miriam Godinez Carranza currently serves as the Director of Account Management for North America at Drip Capital. She has held this position since 2023 and is based in Mexico. In her role, she oversees account management strategies and client relationships across the North American market.
Previous Experience at Drip Capital
Prior to her current role, Miriam worked at Drip Capital as a Senior Manager in Account Management for both North America and Mexico. She served in this capacity from 2021 to 2023, where she was responsible for managing key accounts and driving customer satisfaction.
Professional Background in Customer Experience
Miriam has extensive experience in customer experience management. She worked as a Customer Experience Manager at Brightcove from 2019 to 2020 and at Hirebook Technologies Inc. from 2020 to 2021. In these roles, she focused on enhancing customer satisfaction and improving service delivery.
Educational Qualifications
Miriam holds a Bachelor of Business Administration (BBA) in International Business/Trade/Commerce from Universidad Panamericana, where she studied from 2009 to 2013. Additionally, she completed a program in Introduction to Business Management at IPADE Business School in 2013, achieving the IDEM certification.
Career History and Roles
Miriam's career includes various roles in account management, human resources, and supply chain management. She worked as an HR Generalist at Ooyala from 2018 to 2019 and as an Imports Analyst at GEODIS in 2014. Her diverse experience spans multiple industries and functions, contributing to her expertise in account management.