Sanah Sourathia
About Sanah Sourathia
Sanah Sourathia is a Business Operations Manager with over 10 years of experience in various sectors, including trade finance, hospitality, and customer service. She specializes in process improvement and has worked internationally in India, the United Arab Emirates, and the United States.
Current Role at Drip Capital
Sanah Sourathia serves as the Business Operations Manager at Drip Capital since 2021. In this role, she focuses on improving existing processes and procedures to align with the company's strategic goals. She interfaces with clients and collaborates with internal team members to provide consultative enhancements. Her expertise in standard operating procedures positions her as a subject matter expert and trusted advisor within the organization.
Previous Experience at Drip Capital
Prior to her current role, Sanah Sourathia worked at Drip Capital as an Assistant Manager Operations from 2018 to 2019. During her tenure, she contributed to operational efficiency and supported various initiatives aimed at enhancing the company's service delivery.
Education and Expertise
Sanah Sourathia holds a Post Graduate Diploma in Business Management from SVKM's Narsee Monjee Institute of Management Studies, which she completed from 2018 to 2020. She also earned a Bachelor of Hotel and Tourism Management Studies from Rizvi Education Society's Rizvi College of Hotel and Tourism Management Studies, studying from 2006 to 2009. Additionally, she completed her Higher Secondary Certificate at R. D. National College, focusing on Art Studies from 2004 to 2006.
Diverse Work Experience
Sanah Sourathia has over 10 years of experience across various sectors, including trade finance operations, hospitality, retail operations, sales, marketing, business development, and customer service. Her career includes roles at Hyatt Regency, Park Hyatt, and CashFlo, showcasing her versatility and adaptability in different work environments. She has also gained international experience working in India, the United Arab Emirates, and the United States.
Career Progression in Hospitality
Sanah Sourathia's career in hospitality began as a Guest Service Agent at Hyatt Regency from 2009 to 2011. She advanced to roles such as Team Leader from 2011 to 2014, Assistant Manager Front Office from 2014 to 2015, and Duty Manager at Park Hyatt from 2015 to 2016 in Abu Dhabi. This progression highlights her commitment to the hospitality industry and her ability to take on increasing responsibilities.